Q: Do you charge any sale taxes?
A: No. No sale taxes for worldwide.
Q: Do you charge any custom taxes?
A: No. We do NOT charge any custom taxes. Please note that different coutry customs may charge you custom taxes. This is not in our control and we do NOT pay any custom taxes for our customers. In addition, customs duties may be collected directly by the customs or by express delivery companies. This point cannot be controlled by us, and we do not assume corresponding responsibilities. Hope customers can actively communicate with customs or express companies. Thank you for your understanding and support.
Q: Do you have any hidden fee?
A: No. The product sale price is the total money you should pay.
Q: What shuld I do if there are some issues on taxes?
A: Please contact us and we will help you as possible as we can.
Q: Which countries charge shipping and taxes for ordering products from Pomoly?
A: 1. Shipping to the United States: We don't charge freight and tax. U.S. customs does not charge duties.
2. Shipping to Canada: Due to the high Shipping cost in Canada, we charge a certain proportion of freight surcharge. We do NOT charge tax. Canadian customs will charge a certain percentage of tariffs. Due to our product declaration reasons, Canadian tariffs may be lower than the buyers' expected. Please consult Canadian customs for more details.
3. Shipping to Europe: We do NOT charge extra tax on orders shipped to Europe. European countries that participate in IOSS generally do not charge customs duties on packages, and EU countries can pass IOSS customs clearance normally, if the package is inspected by customs, the customer may need to pay customs duties. Please contact us if you need an invoice. Since we are not familiar with the real situation of many European countries, please consult the customs of various European countries for more information.
Due to the adjustment of German customs policy, some packages sent to Germany cannot be cleared customs by IOSS, and German customers may need to pay customs duties for the package.
4. Shipping to the UK: We do NOT charge freight and tax. British customs will charge a certain proportion of tariffs. Due to our product declaration reasons, UK tariffs may be lower than the buyers' expected. Please consult UK customs for more details.
5. Shipping to Japan: We do NOT charge freight and tax. Japanese customs will charge a certain proportion of tariffs. Due to our product declaration reasons, Japan tariffs may be lower than the buyers' expected. Please consult Japanese customs for more details.
6. Shipping to Korea: We do NOT charge freight and tariff. Korean customs will charge a certain proportion of tariffs. Due to our product declaration reasons, Korea tariffs may be lower than the buyers' expected. Please consult Korean customs for more details.
7. Shipping to other countries: For most countries, we do NOT charge freight and tax. If you want to know whether your country charges freight, you could contact us. Since different countries have different customs tariff policies, please consult the customs department of different European countries.
